Tour Arrival
All participants must be at the meeting point at the official start time for the tour.
Participants who arrive late may miss the tour and are not entitled to a refund.
Please make sure you have all your belongings and are ready to board at your pick-up time.
Cancellation Policy
Small-Group Tours – Sequoia Majesty & Sequoia Splendor
Cancel at least 24 hours before your scheduled departure and receive a refund of your tour price. The 5% booking fee is non-refundable; no additional cancellation fee applies.
Cancellations made less than 24 hours before departure, missed tours, and late arrivals are non-refundable.
Private Sequoia & Kings Canyon Full-Day Tours
Cancellations made more than 7 days before your scheduled departure receive a full refund, minus a $75 cancellation fee. Cancellations made within 7 days of departure are non-refundable.
If We Cancel Your Tour
If Sequoia Sightseeing Tours cancels your tour, you will receive a full refund, including the booking fee.
Small-group tours require a minimum of three participants. If this minimum is not met, we will notify you by 6 PM the evening before your tour.
How to Cancel
Please email admin@sequoiatours.com. Cancellation deadlines are based on when we receive your request, using local California time.
Travel Insurance
We strongly recommend purchasing travel insurance to protect against unexpected events that may affect your travel plans, including illness, injury, flight delays, weather disruptions, or other unforeseen circumstances. Travel insurance may provide reimbursement for non-refundable tour costs when covered events occur.
Changes to Itinerary
The itinerary is subject to change at any time due to weather, road conditions, and unforeseen events.